April 28, 2020

FAQs

By The DAHLC

1. When is the DAHLC opening?

We are awaiting guidance from Minnesota Governor Walz signaling it is safe.  In the meantime, we are preparing the facilities for your health and safety with revised offerings and practices; for instance, we'll maintain social distancing, and implement enhanced cleaning and disinfection processes.  What won't change is our dedication to you, our valued members. We will establish our new normal together.

All members will receive email notification when a reopen date is established. Also continue to check our website for additional details and updates.

2. Do I need to cancel my membership?

All memberships are currently on a freeze until the facility reopens. If you are interested in cancelling, please submit this form.

3. Once the DAHLC opens, I want to keep my membership on a freeze. How do I do this? 

Members will be able to keep their memberships frozen due to COVDI-19 until December 31st, 2020. Once the Healthy Living Center announces it’s open date, all membership freezes will be lifted and an email will be sent out to notify you. If you would like to keep your membership on a freeze after the facility opens you can call the front desk or use this online form.

4. Where can I find online workouts? 

Please visit our Facebook and YouTube pages for at home workout options. You can also visit our At Home Workout section of our website for additional resources.

5. I called the DAHLC but no one answered, how do I get ahold of somebody? 

While the facility is closed, please email DAHLC@mayo.edu for assistance.

Tags: Closures, FAQ, Uncategorized

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