April 5, 2021

How to: Member Portal


Use the Member Portal to book a hydromassage online.

Create your Member Portal:

  1. Click here for the Member Portal (do not use Internet Explorer)
  2. Click "Register Here"
  3. Enter in your information:
    - The ID # is your Mayo Clinic Person ID number found on the back of your employee badge (if you are not a Mayo employee, call the front desk and they will give you your ID number)
    - Last Name
    - Use the email address you want your reservation confirmation emails to be sent to. You will need to display your email confirmation upon entry.
  4. A confirmation will then be sent to your email with your username and password for your Member Portal - keep this for your records

Book a hydromassage using your Member Portal:

  1. Login to your Member Portal
  2. On the homepage of the Member Portal, select 'Book Appointment'
  3. From the dropdown, select Hydromassage
  4. Select the city on the left side - choose Rochester
  5. Select a date and time for your appointment, and then click 'Select Any'
  6. Make your time slot selection and confirm your appointment by clicking 'Continue' in the pop up box
  7. Select 'Pay at the Appointment Time' (you will not need to pay as pool and hydromassage use is part of your membership)
  8. Hit the next button to confirm your reservation
  9. You will then be routed to your upcoming appointments page and should see the hydromassage listed that you registered for. You can also cancel from this screen if needed.

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