FAQs

Click here to access the member handbook or read below for our Frequently Asked Questions:

  1. Do I need to do an orientation prior to becoming a member? Yes. We would ask you do an orientation either online (6 minutes) or in-person (one-hour). Click to learn more and watch the video.
  2. What are the hours of operation? Downtown facility is open Mon-Fri 4:30am-11pm, Sat-Sun 5am-9pm. The St. Marys Generose location is open 24/7.
  3. What are the peak times? Peak usage times are 5am-7:30am, 11am-1pm, and 4pm-7pm.
  4. What are the drop-in and guest fee guidelines? It is $10/drop-in pass and $10/guest fee. Packages are available for a price break. Click to read more.
  5. I see you encourage conservative attire. Can I wear a tank top? Yes. Athletic tank tops that provide substantial coverage of the torso are permitted. Click to read more.
  6. Where can I use my cell phone? To be respectful of other members and their privacy, please limit use of cell phone or other digital devices to the lobby area or other public areas of the facility. Please keep calls brief and private to be courteous to your fellow members. Digital media devices (phone, picture, video) are not permitted in the locker rooms at any time.
  7. Do you have a women-only exercise area? Yes. Our Women's Studio is located near the entrance to the women's locker room and provides an area for women to stretch or exercise on cardio and strength equipment. Click to read more.
  8. Do you have group fitness classes? Do I have to sign up for them, or pay extra? Yes, we offer group fitness classes. They are drop-in classes so you do not have to sign up or pay extra. Click to get the schedule.
  9. Where can I find the drop-in group fitness class schedule? You can find it on the navigation bar under Schedules>Drop-In Classes. Click to get the schedule.
  10. How do I sign up for a program or class? To sign up for an offering, please call 507-266-4688, stop by the front desk or use the Member Portal (free offerings are available for registration). Registration is open 2 weeks prior to the start date and time.
  11. Do you offer personal training? While we don't offer 1:1 personal training, click here for our suggestions that are similar.
  12. What wellness evaluation / fitness assessment options are available to me? Wellness evaluations and fitness assessments are held in our Evaluation Suite. Click here for all the services offered.
  13. How do I continue my membership after retirement? Congratulations on your retirement! Here are the steps to continue your membership after retirement.
  14. Are there any precautions in using the Hydromassage therapy beds? Yes. Click to read more.
  15. How do I cancel my membership? To cancel your membership, stop at the downtown facility to sign a form that will authorize us to cancel your membership + payroll deduction (if applicable). Please also turn in any DAHLC-issued materials (including DAHLC parking tags and non-employee access cards) at the time of cancellation. Click to read more.
  16. How can I contact you? You can contact us by calling the front desk at 507-266-4688. Click here for more options.
  17. How can I get involved with wellness at my worksite / department? How do I become a Wellness Champion? We're excited you want to motivate others in your work area! Contact our Worksite Wellness Coordinators to get started.

STUDIO INFORMATION